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Terms of Service

 

Terms of Use

 

PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE ACCESSING OR USING THE WEBSITE OR SERVICES. By clicking "I Accept," you agree to be bound by these Terms of Use. If you do not agree to all terms and conditions, click "Cancel," and you will not have permission to use the website or services.

 

Acceptance of Terms

 

These Terms of Use govern all use of the Lunandbag.com website (the "Site") and its associated services (collectively, the "Service"), owned and operated by Lunandbag, Inc. ("Lunandbag"). By using the Service, you accept these Terms of Use, including all rules, policies, and procedures published by Lunandbag on the Site, without modification.

 

Changes to Terms

 

Lunandbag may modify these Terms of Use at its discretion. It is your responsibility to review them periodically. Continued use of the Service after changes are posted constitutes your acceptance of the updated terms.

 

Registration

 

To use certain features of the Service, you may need to register with Lunandbag, selecting a password and a Lunandbag User ID. Choose your User ID carefully, as it cannot be changed. You must provide accurate, complete, and updated registration information, including a valid email address. You may not:

 

  • Use another person’s name or email address to impersonate them.
  • Use a name or email address subject to another person’s rights without authorization.
  • Use an offensive, vulgar, or obscene User ID.

 

Lunandbag reserves the right to refuse or cancel a User ID at its discretion. You are responsible for maintaining the confidentiality of your password and for all activities under your account. Do not use another user’s account without permission or transfer your account to a third party. Notify Lunandbag immediately at support@lunandbag.com of any unauthorized account use. You may only maintain one account with the Service, though sub-accounts may be created within it.

 

Gift Cards

 

The following terms apply to Lunandbag Gift Cards and eGift Cards (collectively, "Gift Cards"):

 

  • Redemption & Use: U.S. Gift Cards are redeemable at Lunandbag stores in the United States and online at Lunandbag.com. They cannot be returned or redeemed for cash unless required by law.
  • Balance Inquiry: Check your balance at [lunandbag.com/account] or contact support@lunandbag.com.
  • Lost, Damaged, or Stolen Cards: Gift Cards may be replaced for their remaining value with proof of purchase. Lunandbag is not responsible for unauthorized use. Treat Gift Cards like cash and safeguard them. Lunandbag may refuse to accept Gift Cards suspected of being fraudulently obtained.
  • Limitation of Liability: Gift Cards are provided "as is" without warranties, express or implied, including merchantability or fitness for a particular purpose. Lunandbag and its affiliates are not liable for any loss, damage, or claim related to Gift Cards, except for actual damages not exceeding the last balance on the card. Some jurisdictions, including New Jersey, may not allow certain limitations.

 

General Terms

 

Lunandbag may update these Gift Card terms and will provide notice if required by law. If any term is deemed invalid or unenforceable, it will be severed without affecting the remaining terms.

 

Fees, Payment, and Return Policy

 

Products purchased through the Site (e.g., hats, scarves, accessories) require payment via Visa, MasterCard, American Express, or other accepted credit cards. All fees are in U.S. dollars and payable upon demand. Lunandbag may change prices or introduce new charges at any time, and your continued purchases after such changes indicate acceptance. All purchases are subject to Lunandbag’s Shipping and Returns Policy.

 

Privacy

 

Your account’s personal information is protected by a password. You are responsible for selecting a secure password, limiting access to your device, and signing out after use. While Lunandbag strives to protect user information, it cannot guarantee security due to potential unauthorized access or technical failures.

 

Lunandbag complies with the Children’s Online Privacy Protection Act (COPPA) and the EU General Data Protection Regulation (GDPR), prohibiting the collection of personal information from children under 16. If Lunandbag discovers such information has been collected, it will be deleted promptly. Contact support@lunandbag.com if you believe a child under 16 has provided personal information. For the full Privacy Policy, visit Lunandbag Privacy Policy.

 

Messaging

 

By providing your wireless number during registration, you consent to receive account-related and promotional messages (e.g., cart abandonment reminders) from Lunandbag, including via automated dialing technology. Consent is not a condition of purchase. Message and data rates may apply, and message frequency may vary. To opt out, text STOP, END, CANCEL, UNSUBSCRIBE, or QUIT to Lunandbag’s shortcode. You will receive a confirmation message after opting out. Lunandbag is not liable for unrecognized unsubscribe requests. You agree to indemnify Lunandbag for any claims or damages related to your breach of these messaging terms.

 

Referrals and Hints

 

Using the "hints" feature to share content with contacts confirms you have permission to share their information (e.g., names, email addresses) and your own. You agree to indemnify Lunandbag for any claims or damages arising from your breach of this provision.

 

Rules and Conduct

 

The Service is for personal, non-commercial use only. You agree not to use the Service for unlawful purposes or in ways not intended by Lunandbag, including but not limited to:

 

  • Engaging in unlawful, threatening, abusive, defamatory, or obscene conduct.
  • Infringing intellectual property rights.
  • Sending unsolicited advertising or "spam."
  • Overloading Lunandbag’s infrastructure or attempting unauthorized access.
  • Introducing viruses or harmful code.
  • Harvesting information or impersonating others.

 

Lunandbag may terminate your access immediately if you violate these rules.

 

Third-Party Sites

 

The Service may link to external websites not controlled by Lunandbag. Lunandbag is not responsible for their content, accuracy, or functionality, and links do not imply endorsement.

 

Proprietary Rights

 

All content and materials on the Site are protected by copyrights, trademarks, or other proprietary rights. Without Lunandbag’s written permission, you may not sell, license, modify, or reproduce these materials, except for limited personal use (e.g., printing or downloading for informational purposes with all proprietary notices retained). Unauthorized use is prohibited.

 

Termination

 

Lunandbag may terminate your access to the Service at any time, with or without cause or notice. You may terminate your account by discontinuing use of the Service.

 

No Warranties

 

The Service and its content are provided "as is" without warranties, express or implied, including merchantability or fitness for a particular purpose. Lunandbag does not guarantee the Service’s availability, security, or error-free operation. Some jurisdictions may not allow certain warranty exclusions.

 

Limitation of Liability

 

Lunandbag and its affiliates are not liable for indirect, incidental, or consequential damages related to the Service or Products, nor for damages exceeding $10 (or the purchase price for Products). Some jurisdictions may not allow these limitations.

 

Indemnification

 

You agree to indemnify Lunandbag and its affiliates against any claims, liabilities, or expenses arising from your use or misuse of the Service.

 

International Use

 

The Service is designed for use in the United States. Accessing it from other locations is at your own risk, and you are responsible for complying with local laws. For EU-bound orders, you agree to act as the Importer of Record (IOR), responsible for customs clearance, duties, and taxes. You authorize Lunandbag’s designated shipping provider to act as your customs broker via a power of attorney (POA).

 

Dispute Resolution

 

These Terms of Use are governed by California law, excluding conflict of law rules. Any claims must be filed in California state or federal courts within one year of the cause of action. A printed version of these terms is admissible in legal proceedings.

 

Integration and Severability

 

These Terms of Use constitute the entire agreement between you and Lunandbag regarding the Service, superseding prior communications. If any provision is unenforceable, it will be limited or eliminated to maintain the enforceability of the remaining terms.

 

Miscellaneous

 

These terms are personal and non-transferable without Lunandbag’s consent. Lunandbag may assign its rights without consent. All modifications must be in writing. The prevailing party in any legal action is entitled to recover costs and attorneys’ fees.

 

Copyright and Trademark Notices

 

All content on the Site is copyright © 2016 Lunandbag, Inc. "Lunandbag" and related graphics are protected by trademark and other intellectual property rights. Unauthorized use is prohibited.

 

The Essential Beauty Set and The 5 Minute Face Set

 

Products from brands like Shani Darden, Supergoop!, Summer Fridays, Cadence, Tatcha, and ILIA must be used according to their instructions. Check ingredients to avoid allergic reactions and consult a physician before use, especially for children. Lunandbag does not provide medical advice, and Product statements are not evaluated by the FDA or intended to diagnose, treat, or prevent any condition.

 

Contact

 

Reach Lunandbag at: support@lunandbag.com